A restaurant based in Nairobi are looking forward to filling waiters & waitresses roles.
About Rozita
Job Summary
Our client is a restaurant based in Nairobi are looking forward to filling waiters & waitresses roles. The ideal candidates will be tasked to assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters/Waitress are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied
Key Responsibilities
- Serve food and drinks order
- Provide excellent customer service to guests.
- Welcoming guests and escorting them to their tables
- Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.
- Offer menu recommendations upon request from the guest(s)
- Inform guests on special offers.
- Up-sell additional products
- Take accurate food and drinks order using the POS ordering software.
- Prepare mis-en-place before the start of the shift by arranging the waiter/waitress’ work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.
- Arrange table settings and maintain a tidy and clean dining area.
- Deliver checks and collect bill payments
- Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
- Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations
- Ensure that opening and closing duties are done in a timely manner.
- Report to work as per the allocated shift
- Any other duties assigned from time to time.
Required Qualifications
- Certificate/Diploma in food and beverage sales and service or related field.
- At least 1 year' previous experience working as a waiter/waitress
- Hands-on approach with a can-do work style.. Commitment to delivering exceptional guest service.
- Excellent customer service skills.. Good communication and listening skills.
Key Skills
- Good interpersonal skills
- Ability to work well and remain calm under pressure.
- Interest in food and drinks
- High standards of personal hygiene and personal grooming.
- Ability to multitask.
How to Apply
To apply for this position,
please send your resume and cover letter to {{
job.application_email }}.
Application deadline: August 07, 2025
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